I accept change pretty easily, I have to say. So when social media platforms change their formats, I pretty much roll along with it. I see others get kind of upset, and just think to myself, "they'll get used to it."
But I have to say that yesterday Facebook threw me for a loop. The "brand" (note I said brand) pretty radically changed how it interfaces with its "friends" and pretty radically changed how we all "manage" our lists.
I don't like it.
Not because I can't accept change, but because I feel like Facebook is trying to be all things to all people. A little Google+ and a little Twitter and a little a this and a little of that. Now we can sort and analyze and prioritize and functionalize ... I don't want to do that with Facebook. As my friend Abbey says, "I don't want Twoogle+!"
I know and appreciate the Facebook brand, and want it to be Facebook. So many people joined Facebook because of its simplicity. Facebook's brand is to be user friendly and simple. Go ahead and improve, but stay to the brand.
Now admitedly, I have not spent a lot of time with it, and maybe (just maybe) I will grow to love it. But at first glance I just want Facebook to be Facebook. Stick true to what it is, and give us what we've grown to need (and love) in our lives.
Just be Facebook. Sure, go ahead and evolve, but don't try to be other brands. I'm not even sure that Google+ is working yet, so why follow them? Although I do admire the confidence that came with the press release ... changing the face of social media again.
Nice language, nice try, but just be your brand please. I'm a big fan.
What's your experience? Jim.
President of Lippe Taylor
Author of The Experience Effect