So when I find a restaurant that delivers a beyond-belief experience, I make it my own. As much as I can. Which is why every time I go to Miami, I go to Barton G.
Barton G is perhaps one of the most creative dining experiences on the planet, certainly anything that I have frequented. Each dish is themed and choreographed with over the top accessories to accompany amazingly delicious food. It's a wow, and I love to bring new friends there because it's such an unexpected experience.
The gourmet mac and cheese is serviced on an over sized mousetrap. The salmon comes with a huge fishhook. The lobster pop tarts come in a toaster. A real toaster. And just when you think you can't take it anymore, comes the funnel cakes for dessert served in a carnival game that you can actually play.
Out of control. Of course the experience starts right from the start with menus that are actually iPads and drinks that steam, fizzle, and froth. It's a brand experience beyond compare, and one that I share as often as I can. I was just in Miami this week and took a bunch of colleagues there. Fabulous! To top it off the next day, the restaurant responded to one of my colleague's tweets, and we had an entire tweet exchange. Of course.
|Ice Cream Sundae|
What's your experience? Jim.
President of Cohn & Wolfe, North America
Author of "The Experience Effect" series
Professor at NYU