Wednesday, July 16
Can't I Just Make A Purchase?
I had yet another fascinating, if not annoying, customer service experience the other day. I realized that it's part of a trend I'm noticing, so I wrote about it for Huffington Post.
In many cases you can no longer just go up to a register and make a purchase. I asked the question why, and didn't get a great answer.
Give it a click here if you'd like to read the article.
What's your experience? JIM.