Monday, February 26

KFC UK Apologizes for its Chicken Crisis

The restaurant chain KFC has had a bad week in the UK. The chain ran out of chicken! Ran out of chicken? So they had to close hundreds of their stores across the country! Embarrassing?!?

In my opinion, a great way to take ownership for a problem can often be a little self-deprecating humor. And that’s exactly what KFC decided to do, with an ad in several British outlets carrying an apology and a little fun.

I mean, how can you not give a little forgiveness when you see their spirit? Well done, according to the resulting social media response.

What do you think? What's your experience? JIM


  1. Took a lot of courage to own up to it and then to make us all smile too. Great stuff. I'd go buy a bucket in support tonight but I'm on a crazy diet.